Preliminary Information Form
PRELIMINARY INFORMATION FORM
This Preliminary Information Form aims to inform the BUYER about the matters included in its content within the framework of the regulations in the Distance Contracts Regulation and the Regulation on Amendments to the Distance Contracts Regulation, which were prepared based on the Law No. 6502 on the Protection of Consumers and Articles 48 and 84 of this Law.
The BUYER must read and examine the provisions of this Preliminary Information Form carefully and in detail. Because, by confirming electronically that the BUYER has read the Preliminary Information Form, he declares and accepts that he has been informed about the matters specified in this form.
By confirming his/her order and accepting the Distance Selling Agreement, the BUYER declares and accepts that the order he/she has placed means a payment obligation; that he/she will be obliged to pay the amounts written in the Distance Selling Agreement with this Preliminary Information Form and that he/she has been informed about this matter, by confirming it electronically.
SELLER INFORMATION
TITLE : Akal Batu Textile Packaging Industry and Trade Inc.
ADDRESS : Bahçelievler Mah. Ankara St. No:151 Gölbaşı ANKARA
TRADE REGISTRY DIRECTORATE : Ankara Trade Registry Directorate
TRADE REGISTRY NUMBER : 162869
MERSIS NUMBER : 0011057736500027
SELLER CONTACT INFORMATION
PHONE : 0 312 473 80 50
FAX : _____________
CUSTOMER SERVICE NO : _____________
ELECTRONIC MAIL : ankara@akalbatu.com.tr
REGISTERED ELECTRONIC MAIL
(KEP) ADDRESS : akalbatu@hs01.kep.tr
BUYER INFORMATION
NAME/SURNAME/TITLE :……………………..
ADDRESS :……………………..
TELEPHONE :……………………..
EMAIL :………………………..
BASIC CHARACTERISTICS OF THE GOODS OR SERVICES SUBJECT TO THE CONTRACT
SALE PRICE
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Product name and Basic Features Quantity Installment Total Amount (TL) ……………………………………. …. …... VAT ..…. Shipping Fee .….. Grand Total .….. |
The name, type, quantity, sales price and similar basic characteristics of the product subject to the contract are stated above. Detailed information and features of the product are available on the SELLER's website. BUYER can examine the detailed features of the product on the SELLER's website. The sales price in any campaign, discount and similar applications is valid until the end of the period announced for them.
PAYMENT METHOD
Payment can be made by credit card, via Money Order/EFT or other payment methods announced on the website, if any. If the BUYER prefers to make the purchase by credit card, the credit card and necessary information are transferred to the relevant payment institution without being recorded by the SELLER.
In installment transactions, the relevant provisions of the contract in force between the cardholder and the bank are valid. The BUYER accepts, declares and undertakes that the provisions of the Credit Card Contract signed with the Bank will be applied. The SELLER has no responsibility in these matters.
After the product is delivered to the BUYER, if the bank or financial institution does not pay the product price to the SELLER due to the unauthorized or illegal use of the bank information, the BUYER is obliged to return the product he/she received to the SELLER within fourteen days. The SELLER does not cover the shipping costs in this case.
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Sales Price (TL including VAT) Payment Method …......... ……............. |
SHIPPING COSTS
In general, and unless otherwise agreed upon, delivery costs belong to the BUYER. If the SELLER has declared that it will undertake all or part of the transportation costs for a limited period such as the implementation of a campaign or in the presence of some special conditions, this situation is valid until the end of the period specified in the announcement or in the presence of the specified special conditions.
In order to protect his/her legal rights, the BUYER is responsible for checking the product upon receipt and having the cargo company draw up a report if he/she detects any broken, torn, damaged, defective products or any problems arising from the cargo during delivery.
Information regarding shipping costs is notified to the BUYER by the SELLER via the website and also through this form before the order is confirmed and the BUYER assumes the payment obligation.
DELIVERY AND PERFORMANCE
The delivery period foreseen for the order is 2 to 4 days. Except for contracts regarding goods prepared in accordance with the BUYER's request or personal needs, this period cannot exceed 30 days in any case in the sale of goods. Delivery is made to the BUYER's address stated above, to the BUYER or the person or organization indicated by the BUYER. In case of non-delivery within this period, the BUYER has the right to terminate the contract. The SELLER is responsible for the delivery of the product in a sound, complete manner, in accordance with the specifications specified in the order and together with the warranty documents and instructions for use, if any.
SELLER is responsible for any losses and damages that occur until the goods are delivered to the BUYER or to a third party determined by the BUYER other than the carrier.
If the BUYER requests the goods to be sent with a carrier other than the one announced by the SELLER on the site, the SELLER is not responsible for any loss or damage that may occur after the goods are delivered to the relevant carrier. In addition, if the BUYER requests the goods to be sent with a carrier other than the one determined by the SELLER, the shipping costs will be the responsibility of the BUYER.
Delivery of the goods by the SELLER to the carrier is not considered as delivery to the BUYER.
The SELLER's obligation to deliver the product is subject to the electronic approval of this contract and the BUYER's payment of the product price. If for any reason the contract is not approved electronically, the product price is not paid or the payment is cancelled in the bank records, the SELLER is relieved of its obligation to deliver the product.
If the BUYER requests the delivery of the contracted product to a third party other than himself and this third party does not accept the delivery, the SELLER cannot be held responsible.
RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from the contract within fourteen days without giving any reason and without paying any penalty.
The right of withdrawal period starts on the day the contract is established for contracts related to the performance of services; and on the day the BUYER or a third party determined by the BUYER receives the goods for contracts related to the delivery of goods. However, the BUYER may also exercise the right of withdrawal during the period from the establishment of the contract to the delivery of the goods.
In determining the period of the right of withdrawal;
- For goods that are subject to a single order and delivered separately, the day the BUYER or a third party determined by the BUYER receives the last goods,
- For goods consisting of more than one piece, the day the BUYER or a third party determined by the BUYER receives the last piece,
- In contracts where the goods are delivered regularly for a certain period of time, the day on which the BUYER or a third party determined by the BUYER receives the first goods is taken into account.
In contracts where delivery of goods and performance of services are made together, the provisions regarding the right of withdrawal regarding the delivery of goods apply.
Notification of withdrawal, within the period of the right of withdrawal;
- Through the Withdrawal Form on the SELLER's website or
- A clear statement of the decision to withdraw may be sent in writing to the SELLER's address shown in this Agreement.
If the BUYER is given the right of withdrawal via the website, the SELLER immediately sends the BUYER confirmation that the BUYER's withdrawal request has been received.
The BUYER is not responsible for any changes or deteriorations that occur if the product is used in accordance with its operation, technical specifications and usage instructions within the withdrawal period. Otherwise, the BUYER is responsible for the decrease in the value of the product.
The SELLER shall refund all payments collected, including the delivery costs of the goods to the BUYER, if any, within fourteen days from the date on which the goods subject to the right of withdrawal are delivered to the carrier specified below for return. However, if the BUYER returns the goods with a carrier other than the one specified for return, the refund of payment shall be made within fourteen days from the date on which the goods reach the SELLER.
In case the right of withdrawal is exercised before the delivery of the goods, the SELLER shall refund all payments collected, including the delivery costs of the goods to the BUYER, if any, within fourteen days from the date on which the notification of the exercise of the right of withdrawal reaches the SELLER.
In contracts regarding the performance of services, this period begins on the date on which the notification of the exercise of the right of withdrawal reaches the SELLER.
The SELLER shall make all the above-mentioned refunds in a single payment in accordance with the payment method used by the BUYER during the purchase and without imposing any other expense or liability on the BUYER, provided that the BUYER's obligation to cover the return cost, the amount of which is stated in the return with the carrier agreed upon and foreseen in the preliminary information, is reserved.
If the payment is made by credit card, the card issuing institutions within the scope of the Banking Cards and Credit Cards Law No. 5464 are obliged to add the amount transferred by the SELLER to the card holder's usable limit in one go, after it reaches them. In such cases, the time it takes for these institutions to add the amount transferred by the SELLER to the BUYER's limit is not the SELLER's responsibility.
The BUYER must send the goods back to the SELLER within 14 days from the date of notification of exercising the right of withdrawal.
In case of exercising the right of withdrawal, the carrier that the SELLER has determined for the return is Sürat Cargo. If the goods are returned through this cargo company within the scope of the right of withdrawal, the BUYER is obliged to cover the return expense of ………...
If the specified cargo company does not have a branch in the BUYER's location, the BUYER may send the goods he/she wishes to return to the SELLER via any cargo company that has a branch in the BUYER's location, without paying the return fee, with a cash payment. However, if the specified cargo company has a branch in the BUYER's location and the goods are returned with a carrier other than this cargo company, the BUYER is obliged to cover the return costs. If the BUYER requests, the return cost may be offset against the cost of the goods or services to be returned to him/her and the delivery costs. However, if the goods delivered to the BUYER are defective within the scope of Article 8 of the Consumer Protection Law, the BUYER shall not be held responsible for the costs related to the return.
Any return must be made with the product invoice, the original box and packaging of the product, and any accessories and accessories. If the invoice for the product to be returned is for a legal entity acting for non-commercial or non-professional purposes, the relevant legal entity must issue a return invoice and send it to the SELLER together with the product in order for the return process to be completed.
If the campaign, discount or advantage limit amount is dropped due to the use of the right of withdrawal, the campaign, discount or advantage applied by the SELLER will be cancelled.
The right of withdrawal CANNOT be used in the following contracts;
a) Contracts regarding goods or services whose prices vary depending on fluctuations in financial markets and are not under the control of the SELLER.
b) Contracts regarding goods prepared in line with the BUYER's requests or personal needs.
c) Contracts for the delivery of goods that are perishable or subject to expiration.
ç) Contracts regarding the delivery of goods whose protective elements such as packaging, tape, seal, package have been opened after delivery and whose return is not suitable for health and hygiene reasons.
d) Contracts concerning goods that are mixed with other products after delivery and cannot be separated due to their nature.
e) Contracts regarding books, digital content and computer consumables presented in material form, if protective elements such as packaging, tape, seal, package have been opened after delivery of the goods.
f) Contracts for the delivery of periodicals such as newspapers and magazines, other than those provided within the scope of a subscription contract.
g) Contracts regarding accommodation, goods transportation, car rental, food and beverage supply and the evaluation of free time for entertainment or recreation purposes, which must be made on a specific date or period.
g) Contracts regarding services performed instantly in electronic environment or intangible goods delivered instantly to the BUYER.
h) Contracts regarding services that are started to be performed with the approval of the BUYER before the expiry of the right of withdrawal.
i) Contracts regarding movable properties that are required to be registered and unmanned aerial vehicles that are required to be registered, in accordance with the Highway Traffic Law No. 2918 dated 13/10/1983.
i) Contracts regarding mobile phones, smart watches, tablets and computers delivered to the consumer.
j) Contracts concluded through live auctions.
k) Contracts regarding the installation or assembly of goods that are specified in the introduction and user manual to be installed or assembled by the seller or authorized service.
RESOLUTION METHODS AND LEGAL REMEDIES FOR COMPLAINTS
We kindly ask you to share your complaints and suggestions regarding your orders, the products you order, the cargo and delivery processes of your orders and similar issues with us via the Communication section on the website . Your complaints will be immediately recorded and evaluated by the authorized units; and you will be informed about the results through the communication channel you prefer.
However, in disputes regarding the transactions and purchases you will make; the Provincial and District Consumer Arbitration Committees where the consumer transaction was made or where the consumer resides and the Consumer Courts where the consumer transaction was made or where the consumer resides are authorized and competent, which will be determined according to the value declared by the Ministry of Customs and Trade every year.
OTHER PROVISIONS
This Preliminary Information Form is an annex and an integral part of the Distance Sales Contract established by electronic approval between the parties.
Distance Sales Contract This preliminary information form is sent to the e-mail address you provided. The SELLER stores information and documents related to each transaction regarding the right of withdrawal, notification, delivery and other obligations in electronic environment for three years.
HISTORY :............